Complex wound care
VAC therapy, chronic non-healing wounds and post-surgical complications.
FOR GPS & REFERRERS
Clinical care you can confidently refer — with a clear pathway and communication back to your practice.
One Vision Community Nursing provides clinically appropriate DVA Community Nursing across Melbourne’s Western Metropolitan Region.
CLINICAL SCOPE
Clinical nursing support at home
Palliative & end-of-life
Symptom management, family support, terminal phase care and communication with the palliative team.
Medication management
Polypharmacy, post-discharge reconciliation, Webster packs and administration under GP authority.
Post-hospital recovery
Wound care, monitoring, medication support and escalation of deterioration.
SUITABLE REFERRALS
Ideal referral profile
✓
Needs clinical nursing as the majority of care.
✓
Needs longer visits of 21 minutes or more.
✓
Requires a 1–2 visits per day rhythm.
✓
May qualify for a palliative add-on.
OUT OF SCOPE
When not to refer to us
•
High-acuity hospital-substitution care.
•
Personal care only with no clinical component.
•
IADLs such as cleaning, shopping or transport.
•
Respite or 24-hour continuous care.
REFERRAL PROCESS
A clear pathway from referral to care
1
Submit
Complete the online referral form.
2
Confirmed
We confirm receipt within 24 hours.
3
Assessed
We provide an honest answer on suitability and capacity.
4
Care plan
RN assessment → care plan → ongoing communication.
COMMUNICATION
What happens after referral
We communicate with your practice on receipt within 24 hours, after assessment with a care plan summary, if the condition changes and clinical escalation is required, at regular intervals, and at discharge.
Our goal is to maintain clear communication so your practice is not left chasing updates.
PRIVACY
Privacy Collection Notice
One Vision Community Nursing collects information submitted through the referral process for assessing and delivering DVA Community Nursing services.
Referral and clinical information should be handled through the approved clinical referral system rather than stored directly on the public website.
Read our Privacy Policy →BEFORE REFERRING
DVA card type
Please confirm the veteran’s DVA card type before continuing to the referral form.
NEED TO DISCUSS A REFERRAL?
Have a question before referring?
0420 948 551Email: [email protected]
We welcome a conversation about referral suitability before formal submission.