TERMS OF USE

Terms of Use

Last updated: 11 September 2026

These Terms of Use explain the conditions that apply when you access or use the One Vision Community Nursing website.

About these Terms

These Terms of Use apply to your access to and use of the One Vision Community Nursing website.

By using this website, you agree to use it lawfully and in accordance with these Terms.

About One Vision Community Nursing

One Vision Community Nursing provides community nursing services and information about referral pathways, DVA Community Nursing, service areas and related healthcare information.

One Vision Community Nursing is an independent healthcare provider and is not affiliated with or endorsed by the Department of Veterans’ Affairs.

Website information

Information on this website is provided for general information about our services, referral pathways and community nursing support.

We aim to keep website content accurate and current, but information may change from time to time.

Not medical advice

Information on this website is not a substitute for individual medical advice, diagnosis, treatment or emergency care.

Clinical decisions should be made in consultation with an appropriately qualified healthcare professional.

In a medical emergency, call 000.

Do not rely on this website or an online enquiry for emergency medical assistance.

Eligibility and referrals

Information about DVA Community Nursing eligibility on this website is general in nature.

Eligibility and service access depend on individual circumstances, applicable DVA requirements, a valid referral, clinical suitability, service location and current capacity.

Submission of a referral does not guarantee that services will commence.

Use of referral forms

Referral forms must only be used by people who are authorised to provide the information being submitted.

Referrers are responsible for ensuring that information submitted is accurate, relevant and provided with appropriate authority or consent.

Acceptable use

You must not use this website in a way that may interfere with, damage or compromise the website, its systems or other users.

You must not:

  • Use the website for unlawful or fraudulent purposes
  • Attempt unauthorised access to website systems or data
  • Introduce malicious code, malware or harmful software
  • Submit false or misleading referral or enquiry information
  • Use website content in a misleading or deceptive way

Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Please review our Privacy Policy before submitting personal or sensitive information.

Read our Privacy Policy →

Third-party services and links

This website may contain links to or use services provided by third parties, including referral, analytics, mapping or other technology providers.

We are not responsible for the availability, content or privacy practices of third-party websites or services outside our control.

Intellectual property

Unless otherwise stated, website content, branding, graphics, text and design elements are owned by or licensed to One Vision Community Nursing.

You may view website content for personal or professional reference, but you must not reproduce, republish or commercially exploit content without appropriate permission.

Website availability

We do not guarantee that the website will always be available, uninterrupted or free from technical errors.

We may update, suspend, change or remove website content or functionality where reasonably necessary.

Limitation of liability

To the extent permitted by law, One Vision Community Nursing is not responsible for loss or damage arising solely from reliance on general website information where professional clinical advice should have been obtained.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

Changes to these Terms

We may update these Terms of Use from time to time to reflect changes to our website, services or applicable requirements.

The updated version will be published on this page with the relevant last-updated date.

Governing law

These Terms are governed by the laws applicable in Victoria, Australia.

QUESTIONS ABOUT THESE TERMS?

Contact One Vision Community Nursing

If you have a question about these Terms of Use or this website, contact our team.

Phone: 0420 948 551 Email: [email protected]

Address:
Level 19, 263 William Street,
Melbourne 3000 VIC

NEED MORE INFORMATION?

Speak with our team

Contact One Vision Community Nursing if you have a question about our website, services or referral pathways.